BPO Management (Customer Service) - Operations, Shopee
Job position: BPO Management (Customer Service) - Operations, Shopee, Ho Chi Minh City, Vietnam
Job Description : Managing day-to-day operations including CS KPIs, backlogs, process escalation. Summarize, collect, and analyze call center trends and agents' performance data for regular performance reports. Coordinate with BPO close......
Job Location: Ho Chi Minh CitySalary: unavailable
Company: unavailable
Job date: 22 Feb 2024
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