| Salary: unspecified | Posted: 22 Feb 2024 Company Description The Bosch Group is a leading global supplier of technology and services, in the areas of automotive and industrial technology, consumer goods as well as building technology. In Vietnam, Bosch is currently active with...
| Salary: unspecified | Posted: 22 Feb 2024 Job Description : Provide appropriate solutions for agents to handle complex, ad-hoc, crisis cases. Work with stakeholder groups to find solutions to solve the crisis cases and suggest solutions to prevent similar situations from arising...
| Salary: unspecified | Posted: 22 Feb 2024 Job Description : Align & build SOP for Customer Service from end to end. Keeping updated timely and accurate information to CS Agent. Supporting in response to all questions about the process or business information. Maintain customer ...
| Salary: unspecified | Posted: 22 Feb 2024 Job Description : Directly deal with customer on complex complaints that L1 cannot handle. Clarifying the customer's complaints, resolve customer issues or follow the escalation process. Provide solutions to recovery service, and improv...
| Salary: unspecified | Posted: 22 Feb 2024 Job Description : Collaborate with cross-functional teams to define operational goals and objectives aligned with overall business strategies and customer expectations. Govern & control operational strategies & initiatives to optimize pr...
| Salary: unspecified | Posted: 22 Feb 2024 Job Description : Managing day-to-day operations including CS KPIs, backlogs, process escalation. Summarize, collect, and analyze call center trends and agents' performance data for regular performance reports. Coordinate with BPO close...
| Salary: unspecified | Posted: 22 Feb 2024 Job Description : Managing day-to-day backlog to ensure backlog KPIs. Work with stakeholders and other departments to review SOP or workflow impact backlog. Periodically review the short-term and long-term plans for backlog, and make im...
| Salary: unspecified | Posted: 22 Feb 2024 Job Description : Planning headcount by week/month and communicating with BPO to adapt headcount requests. Preparation of daily / Weekly / Monthly reports & presentations to high level and to overview BPO performance. Overview in Headco...
| Salary: unspecified | Posted: 17 Feb 2024 Job Description : Daily review and monitor customers' feedback via online/offline channels (through CS tickets, social media, offline surveys, etc) Alert and report to up-level in case there are any issues/bugs on the app and system that...
| Salary: unspecified | Posted: 09 Feb 2024 DESCRIPTION iPrice is the place price-conscious shoppers go to find the cheapest online price. We do this by sorting through the catalogues of e-commerce platforms to identify the cheapest trustworthy offers. These we present to our users...
| Salary: unspecified | Posted: 07 Feb 2024 TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo....
| Salary: unspecified | Posted: 04 Feb 2024 What Youll Achieve: As a Product Operations Principal Engineer, you will be responsible for coordinating operational activities associated with the introduction of a new product worldwide. Coordinate all operational activities linked to...
| Salary: unspecified | Posted: 02 Feb 2024 Job Summary: Our client is seeking an individual to contribute to the enhancement of operational metrics such as revenue, gross margin, client satisfaction, and opportunity pipeline. This role involves executing and refining operational p...
| Salary: unspecified | Posted: 31 Jan 2024 An exciting Head of Finance and Operations job has arisen in a leading firm in Ho Chi Minh City Vietnam. About the Head of Finance and Operations Role: Reporting to the Finance Director based in Headquarters, the Head of Finance and Ope...
| Salary: unspecified | Posted: 28 Jan 2024 What You Will Do: Plan and expand the network of driver partners, acquiring new partnerships for Our Client. Build and maintain strong relationships with agencies, fleets, driver partners, and other key collaborators. Collaborate effect...
| Salary: unspecified | Posted: 28 Jan 2024 TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo....
| Salary: unspecified | Posted: 27 Jan 2024 About the Job: Role: Executive - Import Operations Our Client, a prominent provider of business consultancy and advisory services in the shipping and logistics industry, is currently seeking a qualified individual for the role of Execut...
| Salary: unspecified | Posted: 26 Jan 2024 Job Description : Work closely with upper leadership to shape fraud team's mission and strategy to ensure alignment with overall company/department business direction Develop fraud forecast model to estimate the scale of fraud impact and...
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